Dashboard
Real-time overview of the shop
The dashboard is the panel's home page: it gives you a real-time view of the whole shop, from active repairs and revenue to warehouse occupancy and where your customers are. Data recalculates automatically every 60 seconds while the tab is open, so there's no need to refresh by hand.
Key indicators
Active repairs
Devices currently in progress in the shop: waiting, diagnosis, in repair, or awaiting parts. The subtitle shows how many came in today.
Ready for pickup
Repairs already finished that are waiting for the customer to come pick them up.
Alerts
Repairs that have been in the shop or warehouse longer than allowed and need attention. Thresholds are set in Settings → Alerts.
Total repairs
Complete history of every order ever registered in the shop, with direct access to the list.
Revenue this month
Sum of the quote amounts for repairs delivered during the current month.
Average ticket
Average amount per repair delivered this month: this month's revenue divided by the number of deliveries.
Warehouse capacity
Percentage of shelf slots occupied in the warehouse. Turns red above 80% occupancy and links to the warehouse map.
Average repair time
Average number of days from the device's check-in to its delivery to the customer.
Map and service quality
Customer zones map
Geographically places customers with repairs from the selected period (this month, 3 months, 6 months, 1 year, or the entire history), grouped in clusters. A central marker points to the shop's address, and it can be expanded to full screen.
Completion rate
Percentage of already-finished repairs (delivered, cancelled, or beyond repair) that have also been delivered to the customer.
Quote approval rate
Percentage of accepted quotes versus rejected ones, along with the number of quotes still awaiting a response.
Bottlenecks
A summary of what's currently slowing the shop down: repairs waiting for parts, quotes without a response, and active alerts.
Analytics and lists
Top repaired devices
The device types repaired most often in the shop (phone, laptop, computer...), compared in bars.
Priority breakdown
Active repairs split by urgency level: urgent, high, normal, or low.
Repairs over the last 30 days
Chart with daily check-ins over the last month, with one line per device type.
Activity over the last year
Heat map of daily check-in activity over the last 365 days, similar to GitHub's contribution graph.
Breakdown by status
Active repairs grouped by their current status; each row links to the repair list filtered by that status.
Awaiting pickup
Finished repairs with the most days waiting for the customer to come pick them up.
Latest check-ins
The 5 most recent repairs, with a quick-actions menu to open the full record or change its status without leaving the dashboard.
Data recalculates automatically every 60 seconds while the browser tab is visible; there's no need to refresh the page by hand.
From the three-dot menu on each repair in "Latest check-ins" you can change its status directly, without opening its full record.
Preview — Dashboard
Active
12
Pickup
4
Alerts
2
Total
148
Warehouse capacity
62%Activity in the last 7 days
Customize the layout
Since July 2026 the dashboard is fully customizable: you can move every widget and, on desktop, also resize it, so the numbers you care about most are always at the top. Your arrangement is saved automatically and doesn't affect the rest of your team: each person organizes their own dashboard.
Open the padlock
Click the padlock icon in the dashboard header. Widgets enter edit mode: each one shows a handle at the top and its content is temporarily disabled while you edit.
Move the widgets
Drag any widget by its handle and drop it wherever you want; the rest rearrange themselves. Works on desktop, tablet and mobile.
Resize (desktop only)
Drag the bottom-right corner of a widget to make it larger or smaller. Content-heavy widgets (tables, charts, the map) have a minimum size so they never break.
Close the padlock when you're done
Click the padlock again to lock the layout. Widgets get their normal interactivity back: links, action menus and map zoom.
Saved automatically
Every change is saved instantly in this device's browser. Next time you open the page you'll see your arrangement; on another computer or browser you'll see the original layout.
One layout per screen size
Desktop, tablet and mobile keep independent arrangements: reordering widgets on your phone doesn't change how they look on your computer.
Reset layout
With the padlock open, a "Reset layout" button appears. After asking for confirmation, it discards your custom arrangement and the panel returns to the original layout.
Also in the Sales Panel
The Summary tab of the Sales Panel has its own padlock and stores its arrangement separately from the dashboard's.
Example: dashboard in edit mode
Active repairs
12
Revenue this month
$1,240
New position
Customer zones map
Choose which widgets are shown
Besides moving and resizing, you can decide which cards and charts appear on your dashboard. The slider-control icon next to the padlock opens a panel with every widget grouped by category — Stats and KPIs, Map/charts and lists, RMA, Parts and stock, WhatsApp, Sales, History, and Daily Report — based on what your account has enabled and permitted. Everything starts checked.
Open the widgets panel
Click the slider-control icon next to the "Customize layout" padlock. A side panel opens with the full widget list, grouped by category.
Check or uncheck each one
Every widget has its own checkbox; uncheck it to hide it from the dashboard instantly, with nothing extra to save.
"Show all" at the bottom of the panel
Brings back every widget you've hidden in one go. Asks for confirmation before applying it.
Disabled while you're editing the layout
While the position/size padlock is open, the widgets button appears disabled: close it first. Changing what's shown at the same time everything's positions are being recalculated could make a widget lose its saved spot, so the system keeps both modes separate to avoid the conflict.
Saved on this device
Just like the layout arrangement, which widgets you've hidden is saved in this device's browser — it's not a preference shared with the rest of the team.
"Customize widgets" panel
Customize widgets
Choose which cards and charts are shown. Changes are saved on this device.
Stats and KPIs
Map, charts and lists
New: Historical Evolution chart
A new dashboard card, "Historical Evolution," lets you pick a metric from a dropdown and plots its day-by-day value, drawn from the daily snapshots the system already keeps for your organization.
Pick the metric from the dropdown
Active repairs and revenue (30 days) are always available; if your organization has RMA, Parts and stock, WhatsApp, or Sales enabled, you'll also get open RMA cases, RMA needing attention, low-stock parts, inventory value, WhatsApp messages, and sales revenue. Only the metrics for the areas you have access to are offered.
Last 90 days
One point per day with an available snapshot, going back up to 90 days. If your shop has only recently started using Sattotal, you'll see fewer points until enough history builds up.
Historical evolution chart
Historical Evolution
Revenue (30 days)Last 90 days