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The operating system for repair shops

Handle more repairs with less work

Your entire shop on one platform: customers, repairs, quotes, delivery notes, POS, invoicing, inventory, warranties, analytics, and AI. Nothing to install. Works on any device.

No sign-up. No credit card. Instant access.

Sound familiar?

If you run a repair shop, you probably live this every week.

Customers calling all day long

"Is my phone ready yet?" Every call interrupts a repair.

Repairs that fall through the cracks

Devices sitting for weeks because nobody remembered they were there.

Technicians asking questions nonstop

What was wrong with this one? Did the quote get approved? Where's the part?

Invoices in three different programs

The POS in one place, invoices in another, and a spreadsheet to tie it all together.

Warranties you can never track down

A customer comes back with a claim and you're digging through paperwork to see if it's still covered.

Information scattered everywhere

Paper, spreadsheets, and WhatsApp: every piece of data in a different place, and none of it complete.

It's not your shop — it's working with disconnected tools. And there's a fix.

Everything happens in one system

Intake, quote, repair, payment, and warranty: every step connected to the next, without switching programs.

No switching between programs
No hunting for information — it's always where it should be
No duplicate work
Everything stays connected and on record
Sattotal Dark Dashboard
Sattotal Light Dashboard

More time repairing

You get back hours every week that you're losing to admin work today.

Fewer mistakes

Every repair follows its flow: nothing gets forgotten, nothing slips through the cracks.

More control over your business

You always know what's in the shop, what's stalled, and how much you're making.

Customers stay informed — no calls

Your customer scans the QR code on their receipt and tracks their repair from their phone. Fewer calls, fewer interruptions for your techs.

Get paid sooner

From approved quote to payment at the counter, with no extra steps and no outside software.

Your information, always available

From your phone, tablet, or computer: your shop goes wherever you go.

Friction-free migration

Switch without retyping a single record

Is the hassle of migrating what's holding you back? With Sattotal you don't start from scratch: import your customers, inventory and suppliers from your current software or a spreadsheet with a simple CSV file. Download the template, upload your file, review the preview and confirm. Nothing that already exists is ever touched.

Your customers, with their full profile

Name, tax ID, phone numbers, email and address. Duplicates are detected and skipped automatically — nothing gets overwritten.

Your inventory, with opening stock

Parts with prices, barcodes and stock per warehouse, recorded in the history as real inbound movements.

Your suppliers, with their terms

Contacts, payment methods, terms and IBAN, so you keep ordering without interruption from day one.

Data in another format? AI converts it

Copy the ready-made prompt, paste it into ChatGPT or Claude with your exported file and get the CSV back ready to upload.

Start free and bring your data
customers-my-shop.csv

312

Valid

6

Duplicates

2

Errors

312 customers imported successfully
AI-powered supplier invoices

Upload your supplier invoice and let AI fill it in

Upload the PDF or take a photo of your supplier invoice. AI detects who issued it, extracts every line with its quantity and price, and suggests a brand and category for each part — you just review and confirm.

Available wherever invoicing is active. Check availability in your country.

Detects the supplier automatically

Recognizes the supplier's name, tax ID, and address straight from the document, no need to look it up yourself.

Extracts every line of the invoice

Description, quantity, unit price, and amount for every product, ready to review before saving.

Suggests a brand and category per line

Every part arrives already tagged, so your inventory stays organized with no extra work.

You confirm, AI never decides alone

Nothing is saved automatically: you review the extracted data, correct it if needed, and confirm the entry.

Upload the PDF or photo

Supplier detected

Recambios Estrella S.L.

B87654321

ProductBrandQty

LCD screen 15.6"

Screens
Samsung×3

5000mAh battery

Batteries
Kingston×5
RMA management

Return defective parts to your supplier without losing track

Open an RMA when a part turns out defective, follow it until the supplier resolves it, and keep every note, quote, and document in one place — linked to the repair it came from.

A status for every step

From open to closed, through sent to supplier, in progress, quoted, and resolved — you always know where each return stands.

Linked to the original repair

Every RMA starts from a specific repair, sale, or ticket, so the defective part stays fully traceable.

Supplier quote read by AI

If the supplier doesn't cover the warranty and sends a quote, upload the PDF or a photo and let AI extract the amounts.

A document with your number and theirs

Generate an internal PDF with your own numbering and the number your supplier assigns, ready to file or send.

In progress with supplier

Supplier

Recambios Estrella S.L.

Your RMARMA-000042Supplier's numberSUP-88231
PartReasonQty.
iPhone 13 batteryDefective×1
Samsung A54 screenWarranty×1
Daily AI report

Know how your business is doing every morning, without checking anything

Every day you get a report on your shop's status, prioritized recommendations to reduce friction with your customers, and a business health score from 1 to 5 stars calculated 100% from your own data — no AI black box behind the number.

Generated automatically every day

Nothing to request or configure: your daily report is ready the moment you log in, from the first day you sign up.

A welcome report from minute one

As soon as you create your organization, you already have a first report explaining what this is and where to start.

Business health, no black box

The 1-to-5-star score is calculated 100% from your objective KPIs, never by an AI deciding on your behalf.

Prioritized recommendations

High, medium, or low priority, so you know what to handle first: from an at-risk customer to a supplier with an unresolved RMA.

Today's report

Business health

Good
RecommendationPriority
At-risk customer with no follow-upHigh
Supplier with an unresolved RMAMedium
Your new teammate

Ask your shop anything

Type the question the way you'd ask a coworker and get an instant answer from your real data. No digging through menus, no Excel exports, no waiting until the end of the month.

Natural language questions

Ask about repairs, customers, or revenue the way you'd ask a coworker, and get the answer instantly.

Instant reports and stats

Ask for comparisons, technician rankings, or this month's revenue and get the table already calculated.

Alerts you won't miss

Ask which repairs have been stuck the longest or which warehouses are nearly full, and act before it's a problem.

Step-by-step help

Not sure how to do something? Just ask, and it walks you through the exact steps without leaving the conversation.

Start for free
Assistant
How much have I billed this month?
You've billed $4,860 this month, up 12% from last month: $3,920 from repairs and $940 in counter sales.
Which repairs have been stuck the longest?
3 repairs haven't been updated in over 5 days: SAT-2026-0042 (8 days), SAT-2026-0051 (6 days) and SAT-2026-0058 (5 days). I'd check SAT-2026-0042 first.

From intake to analytics, without leaving the system

Each step feeds the next. You never copy data from one program to another.

Intake
Diagnosis
Quote
Approval
Repair
Delivery note
Invoice
Payment
Warranty
Analytics

You never leave Sattotal.

Decisions, not just charts

Your data working for you: see what's working and what's holding you back.

Which technician is most profitable

Compare closed repairs, turnaround times, and revenue per technician.

Which repairs make you the most money

Find out which issue types and devices bring in the most revenue.

Where your shop gets stuck

Spot bottlenecks and stalled repairs before the customer calls.

International coverage

19 languages · 55 countries

Local taxation, tax ID and legal documents adapted to each country.

See languages and countries

Ready for your shop, wherever it is

55 countries

Taxes, tax IDs, and legal documents adapted to each country's regulations.

19 languages

Your team and your customers, each in their own language.

Your data, protected

Encryption in transit, daily backups, and GDPR compliance in the European Union.

See for yourself

Don't take our word for it: open the demo and see it running with sample data.

Plans and pricing

No credit card required

Join the public beta and use Sattotal free until December 31, 2026 (beta through September + October, November and December free). No credit card, no commitment.

Up to 2 months free

Free

1 technician, 30 repairs a month...

$0

Free forever

  • 1 technician
  • 30 repairs a month
  • Customers and quotes included
  • No point of sale
  • No invoicing
  • No AI features
  • No daily report

Basic

1 technician, Unlimited repairs...

$15/month

Billed monthly

  • 1 technician
  • Unlimited repairs
  • AI assistant
  • Point of sale and invoicing where available
RECOMMENDED

Pro

Up to 5 technicians, Unlimited repairs...

$29/month

Billed monthly

  • Up to 5 technicians
  • Unlimited repairs
  • Priority support
  • Multiple warehouses

Enterprise

Up to 20 technicians, Unlimited repairs...

$79/month

Billed monthly

  • Up to 20 technicians
  • Unlimited repairs
  • Priority support
  • Onboarding included

Frequently Asked Questions

We answer your questions about the public beta and how Sattotal works.

Sattotal is a cloud-based all-in-one management software designed specifically for device repair shops (cell phones, computers, tablets, consoles, and more). It helps you digitize the lifecycle of every repair, keep track of inventory, issue digital quotes, and manage customers all from one place.

We're launching the public beta so that real shops can test the platform in their day-to-day work. If you join during the beta (until September 30, 2026), you get full, free access throughout the entire beta phase and, as a thank-you for joining, we're giving you October, November and December: you use Sattotal free until December 31, 2026. Anyone who signs up from October onward gets a 1-month free trial.

No. Signing up for the public beta is 100% free and doesn't require entering any credit card. We want you to try Sattotal with no barriers and no commitments.

When your free period ends, you'll be able to choose the plan that best fits your shop's volume (from our Free plan up to Pro plans). All your settings, repair history, stock, and customer database will remain intact so you can keep working as usual.

Security is our number one priority. All information is transmitted encrypted under strict security standards and in compliance with the European GDPR. In addition, the system performs automatic backups every day.

The AI assistant answers natural-language questions about your repairs, customers, revenue, and stats, generates reports instantly, alerts you about stalled repairs or nearly full warehouses, and walks you step by step through any feature of Sattotal.

Yes. You can chat with your customers and send them the intake receipt, quote, delivery confirmation, and report as a PDF directly through WhatsApp, with delivery and read status, plus quote approval via a link.

Yes. Sattotal is available in 19 languages and automatically adapts to the tax rules of 55 countries across Europe, the Americas, and Africa (taxes, tax ID format, and legal documents). See the full list at /idiomas-y-paises.

Let's talk

Questions, suggestions, or want to know more about Sattotal? Write to us and we'll get back to you as soon as we can.

Don't miss a thing

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Jump in and start using it

A full demo with sample data, ready in seconds.

No sign-up. No credit card. Instant access.