Sattotal Documentation
32 step-by-step guides to master every feature of your repair shop: repairs, estimates, customers, inventory and more.
Getting started
Overview
What Sattotal is and what it's for
Getting Started
Sign up with just a name — the rest is asked for only when it's actually needed
Dashboard
A real-time overview of your repair shop and, on phones and tablets, a home screen with big buttons
Board
Kanban view of the shop's status (desktop only)
Global search
Find anything instantly (⌘K)
New Repair
How to register a device check-in
Repair Statuses
The complete lifecycle of a repair
Repair Tabs
All the information for a repair in one place
Features
Daily Report
An AI-generated daily report on your business health, with recommendations to cut friction with your customers
Side menu and favorites
How the left-hand menu is organized, what its counters and padlocks mean, why a link may be missing and how to pin the ones you use most to the top with Favorites
Quotes
Create, send and manage quotes
Messages
Direct communication with customers by email
Deliveries
Return process and sign-off signature
On-site visits
Schedule technician visits to homes and businesses, log arrival, departure, work and materials, and close with a work report signed by technician and customer.
Preventive maintenance
Machinery maintenance contracts per customer, with reminders by date or by running hours
Automotive
Cars, vans, motorcycles, trucks, motorhomes and trailers: the record read from the registration card, the legal texts for vehicle repair shops and a warranty by months and kilometers.
Insurance claims and insurance companies
When an insurance company pays for or appraises the repair: the insurer, the adjuster, their report and where the appraisal stands.
POS (Point of Sale)
Charge at the counter and for already-quoted repairs
Invoicing
Customer and supplier invoices, credit notes, payments and Veri*Factu (Spain)
Customers
Managing the customer base
Customer registration by QR code
Your customers fill in their details on their phone by scanning the shop's QR code, and you just verify them at the counter: a printable poster, an in-store screen and pending customers that are deleted automatically after 48 hours
Devices
Inventory of equipment linked to customers
Items / Parts and Warehouse
Inventory control and physical location
Alerts
Automatic shop notification system
Settings
Customize Sattotal for your shop
Device categories: what your workshop repairs
Choose which families of devices you work with and Sattotal adapts the dropdowns, the intake form and the deposit receipt to what you actually repair.
Taxes
VAT rates, reduced rates and the Spanish equivalence surcharge
User Roles and Permissions
Per-module permissions for technicians, administrator roles and team management
Talk to your customers on WhatsApp without leaving the repair record
Services
Your catalog of labor and services with prices
Suppliers
Your suppliers of parts and services
RMA
Manage parts returns to suppliers and manufacturers
Warehouses and Locations
Organize where each device is physically located
Catalogs
The master data that powers the application
Languages and Countries
Sattotal adapts to your language and your country's tax rules
Install Sattotal as an app
Install Sattotal on your phone, tablet or computer straight from the browser, with no Google Play or App Store: steps for Android, iPhone, iPad, Windows, Mac and Linux, and how to uninstall it
Support
Need help? Talk to the Sattotal team
Reports and Data
Turn your activity into metrics and decisions
Client, Technician, and Supplier Ratings
A 1-to-5-star rating calculated automatically by the AI assistant
AI Assistant (Chatbot)
Your copilot for looking up and running the shop by talking in natural language
Data import (CSV)
Bring your customers, inventory and suppliers into Sattotal from any other software with a CSV file: downloadable template, AI help and a preview before you confirm
Data export (CSV and ZIP)
Download a copy of your business data: customers, inventory, suppliers, repairs, devices, services and invoices — separately or all together in a ZIP
Sales Dashboard
Revenue, sales charts and a quarterly tax estimate
Plans and subscription
What each plan includes, the free plan's monthly limit, how to change plan and which taxes apply to the subscription
Referral program: invite a shop and pay less
Your referral code, how to share it, when an invited shop counts and how much it takes off your plan, all the way down to free
API & integrations (CRM, Make, n8n)
Connect your CRM or your ERP to Sattotal with API keys: sync customers and suppliers automatically and securely