Everything your shop needs, in one place
Industries
Repair management
The heart of Sattotal: every repair under control, from intake to delivery.
Full lifecycle
Track every repair through its states —waiting, diagnosis, in repair, waiting for parts, quoted, repaired, ready for pickup, and delivered— with controlled transitions so nothing gets left half-done.
Kanban board
See the whole shop at a glance: one column per state and one card per device. Drag to change state and click to jump straight to the action for each stage.
History and traceability
A full audit trail of every repair: who did what and when. Total transparency for you, your team, and your customers.
Customers and devices
A tidy database of who you serve and what you repair.
Customer CRM
A complete record for each customer (individual or business) with their repair history, devices, and contact info. Mark favorites and offer personalized service.
Tax ID validation
Tax IDs are validated on save, preventing errors in quotes and legal documents.
Device database
A catalog of brands, models, serial numbers, accessories, and passwords. Instantly identify what comes into the shop and its history.
Electric mobility
Kick scooters, e-bikes and mopeds come in as one more device, with their frame number, their license plate where they carry one, and a fault catalog of their own: battery, controller, motor, brakes or display.
Industrial machinery
Compressors, generators, forklifts, machine tools, pumps and electrical panels, with their nameplate data, their location at the customer’s plant and a history of running hours.
Automotive
Cars, vans, motorcycles, trucks, motorhomes and trailers, with the record filled in from the vehicle document, mileage in and out, the next inspection and legal terms of their own for vehicles.
Customer registration by QR code
A poster or screen with your QR code: customers fill in their details on their phone while they wait, and you just verify them at the counter. Anything not verified is deleted automatically after 48 hours.
Quotes and delivery
From quote to signature, with professional documents and customer communication.
Professional quotes
Create and send quotes in seconds. When you send them, the repair changes state automatically; when they're approved, it moves to repair with no manual steps.
Approval by email or in person
The customer approves or rejects the quote from their email, or you record it in person at the counter. Everything is reflected on the record.
Digital signature and consent form
Capture the customer's signature on screen and automatically generate the receipt and consent form as a PDF, which is sent by email and can be resent whenever you like.
On-site visits
For work outside the shop: at the customer's home or business.
Calendar and work mode
Month, week or day calendar and, on the phone, arrival, departure, hours, parts and photos for each visit.
Signed work order
Technician and customer sign on screen or remotely through a link, with the PDF work order saved and protected.
Trip charge per kilometer
A flat rate or per round-trip km, with distance and drive time calculated with Google Maps from the shop.
Preventive maintenance
Contracts per customer with servicing every so many months or running hours, a reminder before it is due and the visit scheduled straight from the contract.
Inventory and warehouse
Control your parts and their location in real time.
Stock control
Parts and stock in real time, with low-stock alerts so you never run out of the essentials.
Multiple warehouses and locations
Organize by warehouses, zones, and shelves. Assign each device its exact location and find it in seconds.
Device photos
Document the condition with photos from your phone, including iPhone/iPad HEIC files, which are converted and stored securely.
Checkout & invoicing
From the counter to the invoice, with e-invoicing per country
POS & cash register
Charge counter sales and already-quoted repairs, with receipts, cash reconciliation and thermal printing.
Customer & supplier invoices
Issue invoices with series and numbering, and manage your suppliers' with AI PDF reading. Availability varies by country.
Veri*Factu e-invoicing (Spain)
Ready for Spain with a certificate in an encrypted vault, fiscal QR and submission to the Tax Agency; more countries on the way.
Productivity
Tools that save you clicks and keep you up to date.
Global search (⌘K)
Find any customer, device, or repair from a single search bar with a keyboard shortcut. Grouped results and direct access to the record.
Automatic alerts
Notifications for repairs that are running late, reminders, and state changes so no device gets forgotten in the shop.
Dashboard and metrics
Real-time KPIs on performance, revenue, and repair times so you can make decisions with data.
Team, security, and experience
Built for your team and for working from anywhere.
User roles
Admin, technician, and front-desk profiles with the right permissions for each team member.
Mobile-first
Designed for mobile from day one and, if you like, installed as an app on your phone, tablet, and computer, with no app store involved: manage the shop from the counter, the workbench, or wherever you are.
Automatic theme and cloud-based
Light/dark mode that switches by itself at sunrise and sunset in your country, plus 100% cloud access from any browser, no installs.
Connect your CRM or your ERP
Sattotal has its own API: keep customers and suppliers in sync with the tools you already use — Make, n8n, Zapier or your own software — without typing anything twice. You create and revoke the keys yourself, with permissions per resource, and they're included in every paid plan.