Global search
Find anything instantly (⌘K)
The centered search field in the top bar (shortcut ⌘K / Ctrl+K, desktop only) searches by any field and shows results grouped as you type (from 2 characters).
Customers
By first name, last name, company name, phone, email, tax ID, or code.
Devices
By serial number, brand, model, or code (shows the customer and the date).
Repairs
By order number, or by any customer or device detail even if the text isn't in the repair itself. Doesn't include cancelled or beyond-repair repairs.
Help
It also finds sections of this manual, including tutorial videos (with their thumbnail). Choosing a result takes you to its record or section.
Instant results
Start typing and results appear grouped as you type, no need to press Enter or reload anything.
Desktop only
The search bar is only in the top bar on wide screens (computer or laptop); it doesn't appear on tablet or mobile.
Preview — Global search
Customers
Laura Martín Ruiz
612 345 678 · laura@email.com
Repairs
SAT-2026-0042
Laura Martín · iPhone 13
Scanning a repair QR code
The Scan icon in the top bar (on every screen, including your phone) and the "Scan" buttons in Repairs and Deliveries open the camera: point it at the QR code and that repair opens.
The device label
The QR code on the internal label you stick on the device holds its order number. Pick the device off the shelf, scan it and you are on its page.
The customer receipt
It also reads the QR code on the receipt or tracking label the customer takes home. When they come to collect, scan it from Deliveries and go straight to their repair.
No camera, or a barcode scanner
Below the camera you can type the order number. Handheld USB or Bluetooth scanners work there too: they type the code and press Enter for you.
Only your repairs
Only repairs from your shop open; any other QR code tells you it is not a repair. Users without permission to view repairs do not see the button.
Preview — Scan repair
Scan repair
Or type the order number (works with a barcode scanner too):