A shop that repairs consoles sees the same failures over and over — disc drive errors, HDMI ports, controller stick drift — but on all kinds of different models. Without a clear record for each console, it's easy to mix up two similar units or lose track of an estimate that's still waiting on approval.
When consoles pile up in the shop with no way to tell them apart, it's easy to hand the wrong one back to a customer or lose track of which one is still waiting on a part. And without intake photos, you have nothing to fall back on if a customer claims a scratch or dent was your fault.
Sattotal gives every console its own record with serial number, model and status, intake and pickup photos, an estimate the customer approves by email, and a signed handover sheet.
Record with serial number
Log every console with its serial number, brand, model and status, so you never mix up two similar units.
Repair statuses
Track each console through its statuses: waiting, in repair, waiting for parts, estimated, repaired and delivered.
Estimate by email
Send the estimate and the customer approves it online. You'll always know who approved it and when.
Before-and-after photos
Attach photos at intake and pickup (HEIC from iPhone included) as proof of the console's condition.
Signature and warranty
Signed PDF handover sheet and warranty tracking for every repair.
Parts inventory
Keep track of console parts in stock and orders to your suppliers.
Plans and pricing
Join the public beta and use Sattotal free until December 31, 2026 (beta through September + October, November and December free). No credit card, no commitment.
Frequently asked questions
Does it work for PlayStation, Xbox and Nintendo Switch?
Yes. You can log any console by entering its brand, model, serial number and status.
Can I attach photos of the console's condition?
Yes, intake and pickup photos — handy for documenting dents or marks that were already there.
How do I handle a repair that's waiting on parts?
Every repair has a 'waiting for parts' and an 'estimated' status, so you can see it at a glance.
Can the customer approve the estimate without coming into the shop?
Yes. They get the estimate by email and approve it online — it's on record who approved it and when.
Does it work for a one-tech shop?
Yes. There's a free plan and per-technician pricing, so you can start simple and grow with your shop.