Fixing drones isn't much like fixing a laptop. The same customer might drop off the aircraft, two batteries, and the transmitter — and each piece has its own history. On top of that, most damage shows up after a crash, so documenting the drone's condition on intake matters just as much as the repair itself.
Skip the per-unit record and it doesn't take long before batteries and propellers from different jobs end up in the same pile — with no way to prove whether that cracked arm showed up before drop-off or happened on your bench. When a customer disputes it weeks later, it's your word against theirs, and that gets expensive.
Sattotal gives every drone its own record — serial number, brand, model, and status — with intake and pickup photos that document every scratch, an estimate the customer approves by email, and a signed release form at pickup.
Record with serial number
Log every drone by serial number, brand, model, and status, so you never mix up two similar-looking units.
Repair statuses
Track each drone through its statuses: waiting, in repair, awaiting parts, quoted, repaired, and delivered.
Estimates by email
Send the estimate and the customer approves it online. Who approved it and when is logged automatically.
Before-and-after photos
Attach intake and pickup photos (iPhone HEIC included) to prove exactly what condition the unit was in.
Signature and warranty
A signed release form saved as a PDF, with warranty tracking built into every repair record.
Parts inventory
Track drone parts stock and supplier orders without leaving the app.
Plans and pricing
Join the public beta and use Sattotal free until December 31, 2026 (beta through September + October, November and December free). No credit card, no commitment.
Frequently asked questions
Can I log the batteries and transmitter separately from the drone?
Yes. Each item gets logged as its own unit with its own serial number, so batteries from two different customers never get mixed up.
How do I document the damage a drone already had when it came in?
With intake and pickup photos on the repair itself. They're timestamped and linked to the unit, and the customer signs the release form at pickup.
Does it cover typical drone failures?
Yes. The catalog includes drone-specific causes like damaged propellers, motor or ESC failure, gimbal issues, landing gear damage, an uncalibrated IMU, or lost link with the transmitter.
Can I track propeller and battery stock?
Yes, with parts inventory and supplier orders, so a repair never stalls waiting on a part you thought you had.
Does the customer approve the estimate remotely?
Yes. Plenty of drone customers don't live near the shop — they get the estimate by email and approve it online, with a record of who approved it and when.