Overview
What Sattotal is and what it's for
Sattotal is a management system for electronic device repair shops. It centralises the complete workflow on a single platform: from device check-in to delivery to the customer, including diagnosis, quotes, repair, and sign-off.
The whole cycle, at a glance
Repair Management
Complete cycle with a state machine, photos, and tracking.
Customers and Devices
Customer database with a history of repaired devices.
PDF Quotes
Generate and send quotes by email; the customer approves them online.
Messaging
Direct communication with the customer linked to each repair.
Built-in WhatsApp
Chat connected to the shop's number: resend documents and notify the customer without leaving the repair.
Alert System
Automatic warnings when a device has been in the shop too long.
KPI Dashboard
Metrics for revenue, satisfaction, and repair times.
Board (Kanban)
An at-a-glance view of the shop's status; drag devices between columns.
Global search
Find customers, devices, repairs, and help with the ⌘K shortcut.