Between the high street counter and the workbench, a UK repair shop juggles dozens of jobs at once. Paper tickets and spreadsheets cope for a while, but past a certain volume every week brings mixed-up devices and chased-up quotes.
Run on paper, the shop runs on guesswork: repairs waiting on parts get forgotten, approved quotes go unbilled, warranty periods pass unnoticed and customers ring the shop for updates. Each slip costs money — and repeat business.
Sattotal centralises your shop, built for the UK — 20% VAT, pounds (£) and VAT Registration Number: you log the device with its IMEI or serial number, follow its status, send the quote by email for approval, and close with a digital signature and a PDF handover sheet. Stock, warranties and stats included. In the cloud and mobile-first.
Made for the UK
20% VAT, pounds (£) and tax details by VAT Registration Number. Correct quotes and receipts.
Repair tickets
From device intake to signed handover, with clear statuses at every step.
Email-approved quotes
Customers approve online; you know who approved what and when.
Stock and warranties
Track parts, suppliers and per-device warranties so nothing slips.
Digital signature + PDF
Signed handover sheet stored on the repair.
Mobile-first, in the cloud
From the counter phone, nothing to install and with automatic backup.
Plans and pricing
Join the public beta and use Sattotal free until 31 December 2026 (beta through September + October, November and December free). No credit card, no commitment.
Frequently asked questions
Does it handle phones and computers?
Yes. Sattotal manages repairs for phones, tablets, laptops, desktops, consoles and more, with fields like IMEI, serial number, brand and model.
Is it made for the UK?
Yes. Sattotal applies 20% VAT, works in pounds (£) and records tax details by VAT Registration Number, in English.
Can I move over from a spreadsheet?
Yes. You start by adding your customers and open repairs; the layout is intuitive and you keep the important history.
Is there a free plan?
Yes. There is a free plan to get started and per-technician plans with clear pricing as you grow.
Do I need to install anything?
No. Sattotal runs in the cloud from your browser on any phone, tablet or computer.