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Repair shops in New York

Repair shop software in New York

Run your repair shop in New York: tickets, estimates, IMEI and signatures, built for the U.S. — sales tax by state and dollars ($).

Across the five boroughs, New York repair shops handle more volume per square foot than almost anywhere in the country. Rent is brutal, foot traffic is relentless, and speed is the whole game.

At New York volume, small inefficiencies compound fast: thirty seconds hunting each ticket, a daily estimate that slips, one shelf of unidentified devices. By month’s end that’s real money lost in the country’s most expensive retail space.

Sattotal is built for volume: intake in seconds with IMEI and photos, estimates approved by email while the customer rides the subway, and status you can read at a glance. Sales tax by state and dollars ($) included — free to start.

Repair tickets with IMEI

Every phone with its IMEI, brand, model and status. You never mix up two similar devices.

Email-approved estimates

The customer approves the estimate online; you know who approved it and when.

Built for the U.S.

Amounts in dollars ($), tax details by EIN or SSN, and sales tax calculated for your state on estimates and receipts.

Photos and signature

Intake and outtake photos (including iPhone HEIC) and a signed handover sheet in PDF.

Inventory & warranties

Track parts, suppliers and per-device warranties so nothing slips.

Mobile-first, in the cloud

From the counter phone, nothing to install and with automatic backup.

Plans and pricing

No credit card required

Join the public beta and use Sattotal free until December 31, 2026 (beta through September + October, November and December free). No credit card, no commitment.

Up to 2 months free

Free

1 technician, 30 repairs a month...

$0

Free forever

  • 1 technician
  • 30 repairs a month
  • Customers and quotes included
  • No point of sale
  • No invoicing
  • No AI features
  • No daily report

Basic

1 technician, Unlimited repairs...

$15/month

Billed monthly

  • 1 technician
  • Unlimited repairs
  • AI assistant
  • Point of sale and invoicing where available
RECOMMENDED

Pro

Up to 5 technicians, Unlimited repairs...

$29/month

Billed monthly

  • Up to 5 technicians
  • Unlimited repairs
  • Priority support
  • Multiple warehouses

Enterprise

Up to 20 technicians, Unlimited repairs...

$79/month

Billed monthly

  • Up to 20 technicians
  • Unlimited repairs
  • Priority support
  • Onboarding included

Frequently asked questions

Does it work for a repair shop in New York?

Yes. Sattotal runs in the cloud, so any shop in New York can manage its repairs from a phone or computer, with nothing to install.

Is it built for the U.S.?

Yes. Sattotal works in dollars ($), records tax details by EIN or SSN, and calculates sales tax for your state automatically.

Can I record each phone’s IMEI?

Yes. Every device has its IMEI, serial number, brand, model and status, with intake and outtake photos.

Is there a free plan?

Yes. There is a free plan to get started and per-technician plans with clear pricing as you grow.

Do I need to install anything?

No. Sattotal runs from your browser on any phone, tablet or computer.

Organize your repair shop in New York today

Create your free account and keep tickets, estimates and inventory under control.