Chicago’s repair market is a city of neighborhoods — from the Loop to the far South Side, every corridor has its shops, its regulars and its own pace. What they share is a customer who expects things done properly.
In a neighborhood business, consistency is the brand: the day a regular gets a wrong price or waits a week for a two-day repair, years of goodwill take the hit. Paper systems make consistency a matter of luck.
Sattotal makes it a matter of process: written estimates approved by email, tickets with IMEI, photos and status, and warranties on record. Sales tax by state and dollars ($) configured from day one — free to start.
Repair tickets with IMEI
Every phone with its IMEI, brand, model and status. You never mix up two similar devices.
Email-approved estimates
The customer approves the estimate online; you know who approved it and when.
Built for the U.S.
Amounts in dollars ($), tax details by EIN or SSN, and sales tax calculated for your state on estimates and receipts.
Photos and signature
Intake and outtake photos (including iPhone HEIC) and a signed handover sheet in PDF.
Inventory & warranties
Track parts, suppliers and per-device warranties so nothing slips.
Mobile-first, in the cloud
From the counter phone, nothing to install and with automatic backup.
Plans and pricing
Join the public beta and use Sattotal free until December 31, 2026 (beta through September + October, November and December free). No credit card, no commitment.
Frequently asked questions
Does it work for a repair shop in Chicago?
Yes. Sattotal runs in the cloud, so any shop in Chicago can manage its repairs from a phone or computer, with nothing to install.
Is it built for the U.S.?
Yes. Sattotal works in dollars ($), records tax details by EIN or SSN, and calculates sales tax for your state automatically.
Can I record each phone’s IMEI?
Yes. Every device has its IMEI, serial number, brand, model and status, with intake and outtake photos.
Is there a free plan?
Yes. There is a free plan to get started and per-technician plans with clear pricing as you grow.
Do I need to install anything?
No. Sattotal runs from your browser on any phone, tablet or computer.