San Jose sits at the heart of Silicon Valley, where customers carry expensive devices and expect the same polish from their repair shop that they get from any tech product. A handwritten ticket doesn’t inspire much confidence here.
In a market full of flagship phones and high-end laptops, mixing up two devices or losing an approved estimate can cost you far more than one repair — it costs you the review and the referral that follow.
Sattotal gives your shop a professional workflow: IMEI and status per device, estimates approved by email with a full record, photos and a signed digital handover. Sales tax by state and amounts in dollars ($), ready out of the box — free to start.
Repair tickets with IMEI
Every phone with its IMEI, brand, model and status. You never mix up two similar devices.
Email-approved estimates
The customer approves the estimate online; you know who approved it and when.
Built for the U.S.
Amounts in dollars ($), tax details by EIN or SSN, and sales tax calculated for your state on estimates and receipts.
Photos and signature
Intake and outtake photos (including iPhone HEIC) and a signed handover sheet in PDF.
Inventory & warranties
Track parts, suppliers and per-device warranties so nothing slips.
Mobile-first, in the cloud
From the counter phone, nothing to install and with automatic backup.
Plans and pricing
Join the public beta and use Sattotal free until December 31, 2026 (beta through September + October, November and December free). No credit card, no commitment.
Frequently asked questions
Does it work for a repair shop in San Jose?
Yes. Sattotal runs in the cloud, so any shop in San Jose can manage its repairs from a phone or computer, with nothing to install.
Is it built for the U.S.?
Yes. Sattotal works in dollars ($), records tax details by EIN or SSN, and calculates sales tax for your state automatically.
Can I record each phone’s IMEI?
Yes. Every device has its IMEI, serial number, brand, model and status, with intake and outtake photos.
Is there a free plan?
Yes. There is a free plan to get started and per-technician plans with clear pricing as you grow.
Do I need to install anything?
No. Sattotal runs from your browser on any phone, tablet or computer.