Sattotal now works in Lithuania
Country 56, and the first in the Baltics. It brings something no other country had: the repair shop runs the app in English, while its customers get everything in Lithuanian.
Lithuania can now be selected as your organisation’s country, bringing Sattotal to 56 and, for the first time, to the Baltics. Like Ireland it is in the eurozone, but its law on language is far stricter: since 1 January 2026, Article 7¹ of the State Language Law (Valstybinės kalbos įstatymas) requires consumer information to be given in Lithuanian. So Sattotal now has a document language per country: the shop works in English, and everything its customers receive comes out in Lithuanian, whatever language the member of staff uses.
What Lithuania brings
Customer documents in Lithuanian
The deposit receipt, the repair quote, the collection sign-off, the technical report, emails and WhatsApp messages are all generated in Lithuanian. The team’s interface does not change, and no other country is affected.
21% PVM and the euro
Lithuanian VAT is called PVM, with a standard rate of 21%, and prices are in euro. Both apply to your quotes as soon as you pick the country.
Įmonės kodas and 60 municipalities
The company code (Įmonės kodas) and the VAT number are validated against their check digit. Private customers are never asked for their personal code, which the law protects. Addresses use the 60 municipalities (savivaldybės).
The legal texts are written in Lithuanian and on Lithuanian law. They cite Articles 6.672 to 6.680 of the Civil Code (Civilinis kodeksas) on consumer contracts for work. If a device is never collected: written notice, and after two months the shop may sell it at a reasonable price and lodge the balance in the customer’s name (Art. 6.679). Complaints are answered within 14 days under Article 21 of the Consumer Rights Protection Law, with VVTAT as the consumer authority, and the 2026 right-to-repair changes (Law XV-779, in force since 31 July) are already built in.
For now, invoicing and point of sale stay off in Lithuania. Repairs, quotes, customers and customer documents work in full from day one.
To switch it on, go to Settings → Organisation and pick Lithuania. Tax, currency, the tax identifier label, the municipalities and the document language adjust on their own, and you can always edit the texts under Settings → Documents.