Sattotal Documentation
32 step-by-step guides to master every feature of your repair shop: repairs, estimates, customers, inventory and more.
Getting started
Overview
What Sattotal is and what it's for
Getting Started
Sign up with just a name — the rest is asked for only when it's actually needed
Dashboard
Real-time overview of the shop
Board
Kanban view of the shop's status (desktop only)
Global search
Find anything instantly (⌘K)
New Repair
How to register a device check-in
Repair Statuses
The complete lifecycle of a repair
Repair Tabs
All the information for a repair in one place
Features
Daily Report
An AI-generated daily report on your business health, with recommendations to cut friction with your customers
Quotes
Create, send and manage quotes
Messages
Direct communication with customers by email
Deliveries
Return process and sign-off signature
POS (Point of Sale)
Charge at the counter and for already-quoted repairs
Facturación
Facturas de cliente y de proveedor, rectificativas, cobros y Veri*Factu (España)
Customers
Managing the customer base
Devices
Inventory of equipment linked to customers
Parts and Warehouse
Inventory control and physical location
Alerts
Automatic shop notification system
Settings
Customise Sattotal for your shop
Taxes
VAT rates, reduced rates and the Spanish equivalence surcharge
User Roles and Permissions
Per-module permissions for technicians, administrator roles and team management
Talk to your customers on WhatsApp without leaving the repair record
Services
Your catalogue of labour and services with prices
Suppliers
Your suppliers of parts and services
RMA
Manage parts returns to suppliers and manufacturers
Warehouses and Locations
Organise where each device is physically located
Catalogues
The master data that powers the application
Languages and Countries
Sattotal adapts to your language and your country's tax rules
Support
Need help? Talk to the Sattotal team
Reports and Data
Turn your activity into metrics and decisions
Client and Technician Ratings
A 1-to-5-star rating calculated automatically by the AI assistant
AI Assistant (Chatbot)
Your copilot for querying and managing the shop in natural language
Data import (CSV)
Bring your customers, inventory and suppliers into Sattotal from any other software with a CSV file: downloadable template, AI help and a preview before you confirm
Data export (CSV and ZIP)
Download a copy of your business data: customers, inventory, suppliers, repairs, devices, services and invoices — separately or all together in a ZIP
Sales Dashboard
Revenue, sales charts and a quarterly tax estimate
Plans and subscription
What each plan includes, the free plan's monthly limit, and how to change plan