Quatre Bornes is shop-front territory: a dense commercial strip in the Plaines Wilhems conurbation where most of the island actually lives, and where a repair counter competes with the one two doors down.
When the competition is two doors away, the difference is what happens after the repair. A customer who cannot be told where their device is, or who is left arguing about what was agreed, goes to the other shop next time.
Customers get a tracking link and an approval they can point to. Parts, warranties and collection notices are all on the job, so nobody has to reconstruct anything.
Phone intakes with IMEI
Every handset booked in with its IMEI, serial, make and model, so two identical devices never get swapped on the bench.
VAT No. and BRN on every invoice
Article 20 of the VAT Act requires a VAT invoice to carry the words "VAT INVOICE" and both your VAT Registration Number and your Business Registration Number. They come from two different bodies, so they have two fields, and both print.
District filled in from the postcode
Type 11324 and the district says Port Louis; type a code starting with R and it says Rodrigues. One less field to get wrong at the counter.
Written approval before you start
Mauritian law sets no estimate procedure for repairing movables, which is exactly why your own record matters. The customer approves by email and the approval is timestamped.
Built for Mauritius
VAT at 15%, amounts in rupees (Rs) and documents that cite the Code Civil Mauricien, not British or South African law.
Works from a phone
Cloud-based, nothing to install, backups included. A cyclone day at the shop does not take your job cards with it.
Plans and pricing
Join the public beta and use Sattotal free until 31 December 2026 (beta through September + October, November and December free). No credit card, no commitment.
Frequently asked questions
Will it work for a repair shop in Quatre Bornes?
Yes. Sattotal runs in the browser, so a shop in Quatre Bornes can open job cards from the counter, a laptop or a phone with nothing installed.
Does it use Mauritian VAT, not UK VAT?
Yes. Pick Mauritius as your country and everything switches to 15% VAT and rupees (Rs) — not 20% and pounds. Worth knowing: compulsory VAT registration now starts at MUR 3 million of annual turnover, down from 6 million since 1 October 2025, so a good many workshops are inside the system.
Why does it ask for a BRN as well as a VAT number?
Because article 20 of the Value Added Tax Act 1998 requires both on a VAT invoice, and they are issued by different bodies: the VAT Registration Number by the Mauritius Revenue Authority and the Business Registration Number by the Corporate and Business Registration Department. If you trade without a BRN, leave it blank and nothing prints.
What does Mauritian law say about repair work?
The repair is a contract of hire of work under article 1710 of the Code Civil Mauricien. Article 1789 makes a repairer who supplies only labour answerable for its own fault, and article 1797 makes you answerable for the people you employ. Parts you sell carry the warranty against hidden defects of articles 1641 and following.
How long does the customer have to claim a hidden defect?
There is no fixed period. Article 1648 says the action must be brought "dans un bref délai", judged by the nature of the defect and local usage. Mauritius never adopted the fixed two-year period that France introduced in 2005, so anyone quoting you two years is quoting French law, not Mauritian.
What happens when a customer never collects?
Article 1948 of the Code Civil lets you retain the device until the repair is paid for. It is a defensive right only: it gives you no power to sell, so recovery means going to court. Sattotal keeps a record of every collection notice you send.
What does it cost to start?
Nothing. There is a free plan, and pricing per technician once your team grows.