Port Harcourt works to the rhythm of the oil and gas industry: corporate fleets of laptops and phones, contractors on tight schedules, and repairs that hold up somebody else’s job if they run late.
When a company sends in fifteen devices at once the questions start immediately: which ones are ready, what has each one cost, and who signed off on what. Answering that from memory is not an option.
Batch intakes keep every device on its own job card under the same customer, with approvals, parts and costs tracked per unit and a single invoice at the end.
Phone intakes with IMEI
Every handset booked in with its IMEI, serial, make and model, so two identical devices never get swapped on the bench.
TIN and RC number on every invoice
Section 729(1)(c) of CAMA 2020 requires your registered name and RC number on invoices and receipts, and the CAC began enforcing it in August 2026. Both print automatically.
Written approval before you start
Nigerian law sets no fixed procedure for repair estimates, which is exactly why your own record matters. The customer approves by email and the approval is timestamped.
Three-month return right
Handover paperwork states the s.132(2) right to return work that does not meet standard within three months, so the terms are agreed up front rather than argued later.
Built for Nigeria
VAT at 7.5%, amounts in naira (₦) and your FIRS tax identification number on every document.
Works from a phone
Cloud-based, so when the power goes your job cards do not. Nothing to install, backups included.
Plans and pricing
Join the public beta and use Sattotal free until 31 December 2026 (beta through September + October, November and December free). No credit card, no commitment.
Frequently asked questions
Will it work for a repair shop in Port Harcourt?
Yes. Sattotal runs in the browser, so a shop in Port Harcourt can open job cards from the counter, a laptop or a phone with nothing installed.
Does it use Nigerian VAT, not UK VAT?
Yes. Pick Nigeria as your country and everything switches to 7.5% VAT and naira (₦) — not 20% and pounds — with your tax identification number on quotes and invoices.
Does it put my RC number on invoices?
Yes, and it matters more than most shops realise. Section 729(1)(c) of the Companies and Allied Matters Act 2020 requires a company to show its registered name and registration number on invoices and receipts, and the Corporate Affairs Commission announced full enforcement, with sanctions, from 1 August 2026. Your RC number is a separate field from your TIN because the two come from different bodies.
What does the FCCPA say about repair work?
Section 130 gives the customer the right to timely, quality work and to have their device returned in at least as good a condition as it came in. Section 132(2) lets them return work that falls short within three months for repair, replacement or refund. Both appear on your handover documents.
Do I have to give a written quote by law?
No. Unlike some countries, Nigeria prescribes no pre-authorisation procedure for repairs. That cuts both ways: without a statutory process behind you, a recorded approval is the only thing that settles a disagreement about what was agreed. Sattotal keeps it dated and attached to the job.
What happens when a customer never collects?
You get reminders and a record of every notice sent. Worth knowing: a Nigerian repairer has a lien over the device and may hold it until that repair is paid for, but may not sell it.
What does it cost to start?
Nothing. There is a free plan, and pricing per technician once your team grows.