Mosta sits at the centre of the island, which makes its workshops a convenient drop-off point for people who work elsewhere. Devices are often left in the morning and collected days later by someone else in the family.
When the person collecting is not the one who dropped the device off, you need the paperwork to speak for you: what came in, in what condition, what was agreed and what is owed. A verbal arrangement will not settle a dispute.
With Sattotal every device is logged with photos and IMEI, the quote is sent and approved in writing, and the handover is signed on screen and saved as a PDF. The documents cite the two-year statutory guarantee under the Consumer Affairs Act (Cap. 378).
Repair tickets with IMEI
Each device is logged with its IMEI, serial, brand and model, so two identical phones never get mixed up.
Quotes approved in writing
You email the quote and the customer approves it; the approval and its date stay on record.
Set up for Malta
18% VAT, amounts in euro (€) and the VAT Registration Number on your paperwork, as issued by the MTCA.
Two-year statutory guarantee
Handover documents reference Part X of the Consumer Affairs Act (Cap. 378), which runs for two years from delivery.
Parts, suppliers and warranties
You know what is on the shelf, what is on order and which repairs are still covered.
Runs from your phone
Cloud-based and mobile-first, with nothing to install on the bench and automatic backups.
Plans and pricing
Join the public beta and use Sattotal free until 31 December 2026 (beta through September + October, November and December free). No credit card, no commitment.
Frequently asked questions
Does it suit a repair shop in Mosta?
Yes. Sattotal is cloud-based, so a shop in Mosta can run its repairs from a computer or a phone without installing anything.
Does it use Maltese VAT rather than UK VAT?
Yes. Malta has its own setup: 18% VAT and euro (€), not 20% and pounds. Pick Malta as your business country and quotes and receipts follow it automatically.
What does the law say about guarantees in Malta?
Under Part X of the Consumer Affairs Act (Cap. 378) the seller is liable for any lack of conformity appearing within two years of delivery. Sattotal already states this on handover documents.
Can I record each device’s IMEI?
Yes. Every repair keeps the IMEI, serial number, brand, model and status, along with intake and handover photos.
What does it cost to start?
Nothing. There is a free plan, and per-technician pricing once your team grows.