Sattotal now works in Senegal
Country 52, and the first in the OHADA space — 17 countries sharing one commercial law. It arrives with the CFA franc and 18% VAT, but what really changes is what you can do with the device nobody collects.
Senegal can now be selected as your organisation country, bringing Sattotal to 52 countries. Choosing it switches the tax (VAT at 18%), the currency (CFA franc, pegged to the euro at a fixed rate), the tax identifier label (NINEA) and the legislation cited on the documents your customer signs — which here is not only Senegalese law but the OHADA Uniform Acts, supranational law applying in 17 countries.
In South Africa, Malta, Nigeria and Mauritius a repair shop may hold the device until it is paid, but may NOT sell it: if the customer never returns, the device stays on the shelf for good. Under OHADA it is different. Article 70 requires you to keep it in good condition, but allows you to ask a court to authorise a sale where the goods are deteriorating or where storage costs are out of proportion to their value. The proceeds are consigned — you do not keep them — but you are no longer condemned to store a worthless handset indefinitely.
What a Senegalese repair shop needs to get right
Two numbers on every invoice
Article 59 of the Uniform Act on general commercial law requires every registered business to state its RCCM registration number and place of registration on invoices, purchase orders, tariffs and correspondence. It is separate from the NINEA tax number and is held by the commercial court. Sattotal prints both.
Retention comes with three conditions
Article 68 requires the claim to be certain, liquid and due, a link of connexity between the claim and the holding, and that the goods were not seized beforehand. Article 69 presumes that link where the unpaid claim arose on the occasion of the holding — which is exactly an unpaid repair.
No statutory estimate, but keep the proof
Law 2021-25 of 12 April 2021 governs guarantees and after-sales service (art. 7) and requires clear information about the service and its price (art. 8), but prescribes no authorised-estimate procedure. That cuts both ways: with no statutory process behind you, your own record is the only thing that settles a disagreement.
And one thing worth knowing about the tax: Senegalese VAT is 18%, but you only charge it above 50 million CFA francs of turnover. Below that you are under the Contribution globale unique regime, which does not charge VAT — and where paper invoices remain authorised, since the tax authority’s move to digital targets the real regime.
Header of a Senegalese invoice
Phone Service Dakar
NINEA : 0051234 2G3 | RCCM : SN DKR 2020 B 1234
Avenue Léopold Sédar Senghor, 28 — Dakar
VAT 18% · Total: 48,375 F CFA