A workshop that repairs games consoles sees the same faults come round again and again — disc drive faults, HDMI ports, controller stick drift — but on all sorts of different models. Without a clear record for each console, it's easy to muddle up two similar units or lose track of a quote that's still waiting on approval.
When consoles pile up in the workshop with nothing to tell them apart, it's easy to hand the wrong one back to a customer or lose track of which one is still waiting on a part. And without photos taken at drop-off, you've got nothing to fall back on if a customer claims a mark was already there before it came in.
Sattotal gives every console its own record with serial number, model and status, photos at drop-off and collection, a quote the customer approves by email, and a signed handover sheet.
Serial number on file
Log every console with its serial number, make, model and status, so you never muddle up two similar units.
Repair status tracking
Track each console through its statuses: waiting, in repair, waiting for parts, quoted, repaired and collected.
Quote by email
Send the quote and the customer approves it online. You'll always know who approved it and when.
Photos before and after
Attach photos at drop-off and collection (HEIC from iPhone included) as proof of the console's condition.
Signature and warranty cover
Signed PDF handover sheet and warranty tracking on every repair.
Spares inventory
Keep track of console parts in stock and orders to your suppliers.
Plans and pricing
Join the public beta and use Sattotal free until 31 December 2026 (beta through September + October, November and December free). No credit card, no commitment.
Frequently asked questions
Does it work for PlayStation, Xbox and Nintendo Switch consoles?
Yes. You can log any console by entering its make, model, serial number and status.
Can I attach photos of the console's condition?
Yes, photos at drop-off and collection — handy for documenting scuffs or marks that were already there.
How do I manage a repair that's waiting on parts?
Every repair has a 'waiting for parts' status and a 'quoted' status, visible at a glance.
Can the customer approve the quote without coming into the shop?
Yes. They get the quote by email and approve it online — it's on record who approved it and when.
Does it suit a one-tech workshop?
Yes. There's a free plan and per-technician pricing, so you start simple and grow with your workshop.